Contact Us
For product, account, billing, privacy, or technical-support questions, contact us at:
What to Include
To help us investigate efficiently, please include:
- The email address associated with your account, if relevant;
- The page or feature you were using;
- A short description of what you expected and what happened;
- Any visible error message and the approximate time it occurred;
- A screenshot with sensitive information removed, if useful.
Never send your password, full payment-card details, authentication tokens, or documents that are not necessary to explain the issue.
AI Detection Questions
When asking about a detection result, include enough non-sensitive context to explain the concern. AI detection is probabilistic and should not be used as the sole basis for academic, employment, disciplinary, legal, or other high-impact decisions.
Privacy Requests
You may use the same email address to request access, correction, export, or deletion of personal data, subject to applicable law and identity verification.