Our services are primarily digital products and online services, including AI content detection, text analysis, automated reports, usage credits, and subscription-based access. These services may begin to be provided immediately after purchase. Therefore, all purchases are non-refundable once confirmed, except where required by applicable law or expressly stated by us in writing.
Please ensure that you understand the Service, plan limits, pricing, renewal terms, and applicable usage restrictions before making a purchase.
You may cancel any paid service at any time by logging into your account or using the subscription management flow we provide. For paid subscriptions, cancellation will take effect at the end of the current billing period unless otherwise specified.
Canceling a subscription stops future renewals, but it does not automatically refund fees already paid for the current billing period.
Because we offer high-consumption online services such as AI-generated analysis, AI detection reports, automated scoring, text processing, and usage-based access, once the service has been provided or access has begun, the fees paid are non-refundable.
Refunds may be considered only where required by applicable law or where we expressly determine, in our sole discretion, that a billing error or exceptional circumstance occurred.
If you wish to cancel a subscription or opt out of a paid service, please follow these steps:
If you cannot access your account or subscription management page, contact support@allapp.net with the email address used for purchase and any available transaction information.